Handcrafted Fishing Flies and Shadow Boxes from Captain Marc Wren
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info@flcapt.com

All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact us immediately.

Privacy

We will not sell or distribute your information to any other company. It is solely for the use of our company to expedite your order.

Shipping

We want to ensure quality service even after your order has left our warehouse. To achieve this end, orders are shipped primarily through the U.S. Postal System's Priority Mail Service. Most orders are processed and leave our warehouse within 1-2 business days of receiving your order. If your order is being sent to a Florida address it should arrive within 3-5 business days. Orders being shipped to all other states in the Continental U.S. should arrive within 3-10 business days.  If you need your order faster, we also offer Next Day and 2 Day Delivery.  For same day shipping on these faster delivery services, please contact us for additional charges. Online orders must be received by 8am EST for same day shipping.

International Shipping

Please contact us by e-mail and let us know what you are ordering and  the shipping destination. We will advise you of the additional shipping charges.

Out Of Stock and Back Orders

Unforeseen demand or manufacturer delays occasionally result in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made.

Returns

If you wish to exhange an item, simply mail it back to us with the following information: Order #, Name, Address, Daytime and Evening Phone #'s and reason for exchange.  We cannot accept responsibility for return packages lost in the mail, and therefore, highly recommend  insured US Mail or UPS so that you will have a record of your return. 

Payment Methods

We do not accept personal checks

We currently accept the following forms of payment:

Master Card, Visa, American Express, Discover and online check via PayPal for online orders,
USPS or commercial money orders for orders sent in by mail

 

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© 2003 Captain Marc Wren.  All Rights Reserved.